🇨🇭 Luzern, Switzerland
Mandarin Oriental Palace
📍 10, Haldenstrasse, Luzern, 6006
Your stay — Mandarin Oriental Palace
Live forecast for your dates · what's on · air quality & pollen📅 Pick your check-in & check-out above to unlock your day-by-day forecast, what's on during your stay, and live air quality & pollen for Luzern.
Your Perfect Room
✨ AI-generated · Jul 2026Before you check in to Mandarin Oriental Palace, here's what to know about choosing the right room.
Best rooms to request
Request a room on the higher floors (above floor 5) for a quieter stay. The hotel's design features a central lift, which is likely to be less frequent and less noisy on higher floors.
Rooms to avoid
Avoid rooms near the service entrance (likely located at the rear of the hotel) as they may be subject to noise from service staff and deliveries.
Best views
Rooms on the south side of the hotel (facing Lake Lucerne) offer stunning views of the lake and the surrounding mountains.
Quietest floors
Floors 6-8 are likely to be the quietest due to their distance from the street and the central lift.
🔊 Noise notes
Guests may experience some street noise from Haldenstrasse, especially during rush hour or when passing traffic. The hotel's proximity to the city center means that some background noise is unavoidable.
Insider tips
Request a room with a balcony for a more enjoyable stay, as they often offer a pleasant outdoor space to take in the views. Take advantage of the hotel's spa and wellness facilities, which include a fitness center, sauna, and steam room, and are open from 7 am to 10 pm.
- Call the hotel directly 24–48 hours before arrival and ask for a specific room type
- Add a note in your booking comments field
- Ask at check-in — front desk staff can often accommodate if a room is available
Hotel Facilities — Mandarin Oriental Palace
free high-speed internet (up to 1 Gbps) on all rooms; no login required
serves all floors; historic sections of the hotel have stairs
complimentary access to PressReader; newspaper not provided
14:00-18:00; early bag-drop from 08:00; late check-out until 18:00 (CHF 50)
available at CHF 10 per day
step-free access; wheelchair accessible rooms and public areas; some historic rooms have limited accessibility
on-site valet parking available (CHF 30 per night); public car park nearby (CHF 25 per day); no EV charging on site
Fees, Taxes & Deposits
City / tourist tax: CHF 3.50 per person per night (mandatory)
Deposit & card hold: CHF 200 advance deposit, CHF 200 incidental card hold at check-in
Faith & Dietary Nearby
- Church: Markuskirche (829 m · ~10 min walk)
- Church: St. Leodegar im Hof (Hofkirche) (1.1 km · ~13 min walk)
- Church: St. Leonhard (1.1 km · ~14 min walk)
- Church: Löwendenkmal Kapelle (1.4 km · ~18 min walk)
Local Lifestyle & Recreation
Löwen Center — 1.5 km · ~18 min walk
Dreilindenpark — 864 m · ~11 min walk
Puppenhausmuseum Luzern — 296 m · ~4 min walk
Spektakulum — 1.6 km · ~20 min walk
Lidospielplatz — 1.3 km · ~17 min walk
5-Minute Radius Essentials
Luzerner Kantonalbank — 1.2 km · ~15 min walk
Amavita — 1.4 km · ~18 min walk
Landungssteg SGV Alpenquai — 1.2 km · ~15 min walk
Money & Currency
Get a travel card →Swiss Franc, CHF
Use ATMs or bank counters in town; avoid currency exchange at airport or tourist bureaux, which charge poor rates and high fees.
Contactless and card payments (Visa/Mastercard) are accepted almost everywhere; mobile pay works widely.
Service is usually included in the bill; rounding up or leaving small change is appreciated but not expected.
Eat, Shop & Travel on a Budget
Cheap car hire →A standard espresso from a café usually costs around CHF 4–5.
A pizza slice or sandwich from a takeaway shop is roughly CHF 12–15.
A main course at a modest restaurant typically costs CHF 25–35.
Look for food stalls or market stands near the train station or on the riverbanks for quick bites.
Common budget chains include Migros and Coop, with good selection of basics.
Affordable shopping is mainly at high-street chains like H&M or Zara in the city centre.
A day pass on local buses and trains costs about CHF 8–10; the cheapest airport transfer is the train to Luzern main station for around CHF 6–9.
Buy groceries at Migros or Coop for self-catering; use the Luzern city pass for free public transport and discounts on sights; eat lunch specials rather than dinner to save money.
Good to know — Luzern
Type C/J · 230V
safe
$1 ≈ CHF0.81 · CHF
Where to Eat
💡 Booking tip: For popular restaurants in Luzern, book at least a week ahead — especially for weekend evenings and during festival season.
Your arrival at Mandarin Oriental Palace
🕒 Check-in is from . Arriving earlier? Most hotels store luggage free — just ask at reception.
🧭 First things nearby: cash · Luzerner Kantonalbank — 1.2 km · ~15 min walk — pharmacy · Amavita — 1.4 km · ~18 min walk
🚐 Pre-book an airport transfer →Getting Around
Find train tickets →Luzern Bahnhof → Hotel Anker (Kantonalbank stop)
💡 Get a day pass (7.40 CHF) from the ticket machine at the station—covers all buses and trams in town. The stop is a 2-minute walk from the hotel.
Luzern Bahnhof → Obergrund (near Hotel Anker)
💡 Tram 1 runs right past the hotel—alight at 'Kantonalbank' stop. The ticket machine accepts cards, but have coins handy for the older models near the station.
Zürich Airport (ZRH) → Luzern Bahnhof (main station)
💡 Buy a SuperSaver ticket online (SBB mobile app) for as low as 12 CHF. Skip the first-class carriage—standard is fine for the scenic ride along Lake Zug.
Zürich Airport (ZRH) → Hotel Anker, Luzern
💡 Pre-book via Taxi Luzern for a flat rate (260 CHF). Otherwise, drivers might meter you higher. Cash only—carry Swiss francs.
About Luzern
Wikipedia ↗
Lucerne (English: loo-SURN) or Luzern (Swiss Standard German: [luˈtsɛrn] ) is a city and a municipality in central Switzerland, in the German-speaking portion of the country. Lucerne is the capital of the canton of Lucerne and part of the district of the same name. With a population of approximatel...
Frequently Asked Questions
What are the best rooms at Mandarin Oriental Palace?
Request a room on the higher floors (above floor 5) for a quieter stay. The hotel's design features a central lift, which is likely to be less frequent and less noisy on higher floors.
Which rooms should I avoid at Mandarin Oriental Palace?
Avoid rooms near the service entrance (likely located at the rear of the hotel) as they may be subject to noise from service staff and deliveries.
Is Mandarin Oriental Palace noisy?
Guests may experience some street noise from Haldenstrasse, especially during rush hour or when passing traffic. The hotel's proximity to the city center means that some background noise is unavoidable.
Which rooms have the best views at Mandarin Oriental Palace?
Rooms on the south side of the hotel (facing Lake Lucerne) offer stunning views of the lake and the surrounding mountains.
What are insider tips for staying at Mandarin Oriental Palace?
Request a room with a balcony for a more enjoyable stay, as they often offer a pleasant outdoor space to take in the views. Take advantage of the hotel's spa and wellness facilities, which include a fitness center, sauna, and steam room, and are open from 7 am to 10 pm.
What time is check-in at Mandarin Oriental Palace?
Check-in at Mandarin Oriental Palace is from null. Check-out is by null.
Does Mandarin Oriental Palace have Wi-Fi?
free high-speed internet (up to 1 Gbps) on all rooms; no login required
Is there a city or tourist tax at Mandarin Oriental Palace?
CHF 3.50 per person per night (mandatory)
Where can I eat cheaply near Mandarin Oriental Palace?
A pizza slice or sandwich from a takeaway shop is roughly CHF 12–15.
What is the cheapest way to get around from Mandarin Oriental Palace?
A day pass on local buses and trains costs about CHF 8–10; the cheapest airport transfer is the train to Luzern main station for around CHF 6–9.
Top Attractions in Luzern
💡 Go early morning (around 7-8am) to avoid crowds and get clear photos. Most bus tours arrive after 9.30am. The tower isn't open to the public, but you can walk the bridge for free.
💡 Pack a picnic from the Coop supermarket at Hertensteinstrasse 7 (just off the promenade). The best benches are near the Schutzengel statue at the east end, especially for watching the paddle steamers come in.
💡 Best at sunset on a clear day - the light on Mount Pilatus and Rigi is stunning. From the eastern end you can see the iconic Kapellbrücke (Chapel Bridge) perfectly framed.
💡 It's a quick stop - 10 minutes maximum. Combine with a walk through the adjacent Glacier Garden (small fee) if you want more history. The monument is behind the Alpineum cinema on Denkmalstrasse.
💡 Climb the Schirmer tower (closest to Löwenplatz) for free views over the old town roofs and lake. The wall walkway is open May to October only. Wear decent shoes: the steps are steep and narrow.