Hotel Charleston Santa Teresa

★★★ ⭐ 4.7 / 5 · 1,695 reviews 🏢 3 floors 📍 Cra. 3 #31-23, El Centro, Cartagena de Indias, Bolívar, Colombia Typical check-in 15:00 · check-out 11:00
📅 Add your stay dates →
ℹ️ Avis de données : Les renseignements proviennent de données publiques, d'analyses d'IA et de sources Internet. Les détails, y compris les configurations des chambres, les prix, les heures d'ouverture et les listes d'événements, peuvent être inexacts ou obsolètes.

️ Votre séjour

Prévisions en direct pour vos dates · Quoi de neuf · Qualité de l'air et pollen

📅 Pick your check-in & check-out above to unlock your day-by-day forecast, what's on during your stay, and live air quality & pollen for Cartagena.

Cette propriété

Hotel Charleston Santa Teresa exudes colonial elegance in Cartagena's historic core, blending 17th-century convent architecture with modern comforts. Its lobby feels like a hushed sanctuary where stone arches and cool tiles meet vibrant local art, offering an intimate escape for culture-seeking couples and solo travellers. The USP is its unbeatable location in the walled city, steps from Santo Domingo square, paired with a serene courtyard pool and rooftop terrace with city views. It suits those who want boutique charm without the 5-star price tag, ideal for a short romantic or cultural getaway.

💬 What guests say

⭐ 4.7 / 5 · 1,695 reviews

Guests consistently praise the hotel's exceptional location in Cartagena's Old Town, stunning colonial architecture, and luxurious rooms, alongside warm, attentive service. However, recurring complaints include overpriced, small, or antiquated rooms, a disappointing gym, musty smells, and a cheap breakfast buffet that underwhelms for a 5-star property.

★★★★★

“An unforgettable stay at Hotel Charleston Santa Teresa in Cartagena. The location is perfect, right in the heart of the Old Town, allowing you to explore everything on foot while enjoying a peaceful and refined atmosphere. The colonial building is stunning, full of history, with a charming inner courtyard and beautifu”

— Yolanda, 3 months ago

“I have visited this restaurant few times before and specifically came back for the posta negra, which I’ve enjoyed in the past. Unfortunately, this visit was extremely disappointing. The meat was very dry, tough, and completely lacking flavor. It didn’t resemble the dish I’ve ordered here before. After just two bites, ”

— Meriem Zormati, 3 months ago
★★★★★

“I stayed at Charleston Santa Teresa Cartagena for a wedding and it was absolutely beautiful. The room was stunning — elegant, spacious, and truly luxurious. Every detail throughout the hotel felt refined and high-end. The service was exceptional from start to finish; the staff was attentive, warm, and professional. It ”

— Haley Reynolds, 3 months ago
★★

“Good location, but that's about it. The rooms are antiquated, very small, and way overpriced. For a "5 star" resort the gym was the worse I've ever seen, my home gym is much much better. The elevator is 50+ years old. Musty smell. Cheap breakfast buffet. Overpromised, underdelivered.”

— Rich, 3 months ago

️ Chroniques de la ville

Cartagena de Indias was founded in 1533 by Spanish conquistador Pedro de Heredia, quickly becoming a key port for gold and slaves, which spurred the construction of imposing walls and fortresses to fend off pirates. The walled city's architecture is a UNESCO World Heritage site, blending Spanish Baroque, Andalusian, and Caribbean styles with vibrant painted balconies and cobbled streets. Colombia's independence from Spain in the 1820s reshaped the city, and today it thrives as a cultural hub of Afro-Colombian music, literature, and cuisine. Contemporary Cartagena is a magnet for artists and filmmakers, hosting the annual Hay Festival and International Film Festival, while its Getsemani neighbourhood buzzes with street art and fusion food. The city's identity is a resilient tapestry of colonial grandeur, African heritage, and modern creativity, all under a tropical sun.

️ Meilleur moment pour visiter

Le guide complet

Les meilleurs mois

January and February offer the driest, balmiest weather with temperatures around 28-30°C and low humidity, plus fewer crowds before Easter. March is also excellent for clear skies and vibrant city festivals.

🔥 Peak / Festival surge

December and January are peak season, driven by Christmas, New Year's, and the Cartagena International Music Festival in January; hotel prices surge 30-50% above average, with rooms often booked months ahead. The Hay Festival in late January also draws literary crowds.

La saison des épaules

April and May are ideal budget shoulder months: rain increases slightly but still manageable, discount rates appear as crowds thin, and the weather remains warm without the intense humidity of the wet season. September also offers lower prices before the December rush.

Météo & emballage

Cartagena's equatorial climate means a steady 28-32°C year-round but with a distinct dry season from December to April; sudden brief downpours are possible even in dry months, so always pack a lightweight, packable rain jacket. Essential packing rule: bring light, breathable fabrics like linen or cotton, and sturdy sandals for cobblestone streets.

Le Live City Briefing

  • Cartagena's new airport terminal expansion is underway, with improved customs and a new duty-free area expected to open by late 2026, reducing wait times for international arrivals.
  • The city has introduced a temporary one-way street system in the walled city during high season to reduce congestion, affecting vehicle access near the hotel from 10am-6pm.
  • A new pedestrian-only zone on Calle de la Iglesia, two blocks from the hotel, launched in April 2026, enhancing walkability to nearby boutiques and cafés.

🏨 Room Intelligence

✨ AI-generated

Before you check in to Hotel Charleston Santa Teresa, here's what to know about choosing the right room.

Best rooms to request

Request a room on a higher floor, away from the elevator and stairwell, to minimize hallway noise. Corner rooms often offer more natural light and layout variety.

⚠️

Rooms to avoid

Avoid rooms adjacent to the elevator, housekeeping closets, or stairwell doors, as these can be sources of foot traffic and mechanical noise. Also avoid ground-floor rooms near the lobby or bar area.

🪟

Best views

Ask for a room with an exterior window rather than an interior courtyard or light well – higher floors may offer glimpses of the city skyline or surrounding rooftops.

😴

Quietest floors

Upper floors (typically 3rd floor and above in a low-rise hotel) tend to be quieter, as they are farther from street-level activity and common areas.

🔊 Noise notes

In older colonial-style buildings, thin walls and tile floors can amplify hallway sounds; bring earplugs if you are a light sleeper. Street-facing rooms may pick up traffic noise during the day.

💡 Insider tips

1. Book directly with the hotel or call ahead to request a top-floor room away from the elevator – many 3-star hotels in Cartagena are converted colonial homes with limited soundproofing. 2. Consider requesting a room with a ceiling fan in addition to air conditioning, as fans can provide white noise and extra comfort in the humid climate.

How to request your preferred room:
  1. Call the hotel directly 24–48 hours before arrival and ask for a specific room type
  2. Add a note in your booking comments field
  3. Ask at check-in — front desk staff can often accommodate if a room is available

Les installations de l'hôtel

📶
Wi-Fi

Free fiber-optic Wi-Fi throughout (up to 30 Mbps). No login required—open network.

🛗
Lift / Elevator

One passenger lift serves all floors; no stairs-only sections.

📰
Media & Newspapers

Daily complimentary digital newspaper via PressReader; no physical papers.

🕒
Check-in / Check-out

Check-in 15:00 (early bag drop from 11:00). Check-out 12:00; late check-out fee COP 120,000 until 14:00, subject to availability.

🧳
Baggage Storage

Complimentary storage at reception for early/late guests.

Accessibility

Step-free entrance via portable ramp (request in advance); lift to all floors; wide corridors but no wheelchair-accessible rooms currently designated.

🅿️
Parking

No on-site parking. Nearest public car park: Parking Centro (Cra. 4 #30-01), COP 15,000 per hour, COP 90,000 overnight (20:00–08:00). No EV charging.

Frais, taxes et dépôts

City / tourist tax: Aplican impuestos de alojamiento y turismo: COP 6,000 per person per night (as of 2025).

Deposit & card hold: First night non-refundable deposit required at booking; hold COP 200,000 for incidentals at check-in.

Faith & Dietary à proximité

  • Place of worship: Iglesia de la Tercera Orden (161 m · ~2 min walk)
  • Church: Iglesia de la Trinidad (288 m · ~4 min walk)
  • Church: Iglesia de San Roque (556 m · ~7 min walk)
  • Church: Iglesia de San Pedro Claver (590 m · ~7 min walk)

Le style de vie et la récréation

🛍️
Shopping

Pasaje Lecrerc — 114 m · ~1 min walk

🚶
Walking & Running

El Pozo — 283 m · ~4 min walk

🖼️
Museums & Galleries

Museo de la Esmeralda — 575 m · ~7 min walk

🎭
Theatres & Concerts

Teatro Adolfo Mejía — 1.1 km · ~13 min walk

5 minutes de radios essentielles

🏧
Nearest ATM

Nearest — 65 m · ~1 min walk

💊
Nearest Pharmacy

Droguería del Norte — 620 m · ~8 min walk

🏪
Convenience Store

Tiende Donyan — 269 m · ~3 min walk

🚉
Nearest Transit

BUS.T103 — 876 m · ~11 min walk

Monnaie & Monnaie

Get a travel card →
💵
Local currency

Colombian Peso, COP

🏦
Where to exchange

Use ATMs inside banks or official exchange houses (casas de cambio) in the Old Town; avoid currency exchange at the airport or tourist bureaux due to poor rates.

💳
Cards & contactless

Credit/debit cards widely accepted in restaurants, hotels, and larger shops; but many smaller vendors and taxis prefer cash; contactless is increasingly common.

🪙
Tipping etiquette

10% tip in restaurants is customary (often automatically added for groups); small change for taxi drivers (round up or COP 2,000-5,000); hotel porters COP 5,000-10,000 per bag.

Manger, faire du shopping et voyager sur un budget

Cheap car hire →
Cheap coffee

Typical tinto (small black coffee) from a street stall or bakery: COP 1,500-2,500.

🥪
Best-value lunch

Menu del día (set lunch with soup, main, drink, dessert) in a local eatery: about COP 15,000-22,000.

🍝
Affordable dinner

A main dish (e.g., bandeja paisa, grilled fish) at a casual restaurant: about COP 20,000-35,000.

🌮
Street food & cheap eats

Arepas, empanadas, and fresh fruit juices from street stalls in Getsemaní and near the Clock Tower (Torre del Reloj) are cheap and filling.

🛒
Budget groceries

Supermarket chains like Éxito, Olímpica, and Ara are common in the 130001 area.

👕
Affordable clothes

Affordable clothing is found at local markets (e.g., Mercado de Bazurto) and street vendors near Avenida San Martín.

🎫
Cheapest way around

Cheapest way: public bus (Transcaribe) for COP 2,100 per ride; from the airport (Rafael Núñez), take a shuttle bus (COP 8,000) or a shared taxi (colectivo) for about COP 15,000.

💡
Money-saving tips

1) Eat at local 'menú del día' spots for lunch, not tourist restaurants. 2) Use Transcaribe buses instead of taxis. 3) Avoid buying water at tourist shops; buy from any grocery or street kiosk for half the price.

Bonne année à savoir

🔌
Plugs & power

Type A/B · 110V

🚰
Tap water

safe in cities

💱
Currency

$1 ≈ COP 3550.11 · COP

🚨 Emergency Contacts

Cartagena
🚔
Police
123
🚑
Ambulance / Medical
125
🚒
Fire Department
119

112

💡 Save these numbers in your phone. In life-threatening emergencies, call immediately.

🍽️ Where to Eat

Reserve on OpenTable →
1
PizzUp Local
££
🚶 3 min walk 🕐 12:00 – 22:00 ✓ Walk-ins welcome
2
Restaurante Las Playas Local
££
🚶 6 min walk 🕐 12:00 – 22:00 ✓ Walk-ins welcome
3
Cocina Local Local
££
🚶 9 min walk 🕐 12:00 – 22:00 ✓ Walk-ins welcome
4
Moon Blue Restaurante Local
££
🚶 12 min walk 🕐 12:00 – 22:00 ✓ Walk-ins welcome
5
Sancho Local
££
🚶 15 min walk 🕐 12:00 – 22:00 ✓ Walk-ins welcome
6
Pizzeria Amadía Local
££
🚶 18 min walk 🕐 12:00 – 22:00 ✓ Walk-ins welcome
7
El Buen Gusto Local
££
🚶 21 min walk 🕐 12:00 – 22:00 ✓ Walk-ins welcome
8
Feisole Pizzeria Local
££
🚶 24 min walk 🕐 12:00 – 22:00 ✓ Walk-ins welcome

💡 Booking tip: For popular restaurants in Cartagena, book at least a week ahead — especially for weekend evenings and during festival season.

🛬 Your arrival

🕒 Check-in is from 15:00. Arriving earlier? Most hotels store luggage free — just ask at reception.

🧭 First things nearby: cash · Nearest — 65 m · ~1 min walkpharmacy · Droguería del Norte — 620 m · ~8 min walk

🚐 Pre-book an airport transfer →

Se faire entourer

Book trains →
🚕
Local Taxi (City Ride) 10,000-15,000 COP

Centro Histórico (Walled City) → Holiday Inn Cartagena Morros

15 min · On demand · 24/7

💡 Negotiate the fare before starting the ride; use short-distance flat rates.

🚌
Transcaribe Bus (Airport Route) 2,500 COP

Rafael Núñez International Airport (CTG) - Bus Stop → Holiday Inn Cartagena Morros (Nearest stop: Portal de los Morros)

35 min · Every 10–15 minutes · 5:00 AM – 10:00 PM

💡 Buy a prepaid Transcaribe card at the station; exact change not required.

🚌
Transcaribe Bus (City Line) 2,500 COP

Centro Histórico (Stop: La Matuna) → Holiday Inn Cartagena Morros (Stop: Portal de los Morros)

30 min · Every 10–12 minutes · 5:00 AM – 10:00 PM

💡 Use the Transcaribe app for real-time routes; buses have air conditioning.

🚕
Airport Taxi (Aeropuerto Internacional Rafael Núñez) 20,000-30,000 COP

Rafael Núñez International Airport (CTG) → Holiday Inn Cartagena Morros

20 min · On demand · 24/7

💡 Take a yellow taxi from the official taxi stand outside arrivals; avoid unmarked cabs.

Questions fréquemment posées

What are the best rooms at Hotel Charleston Santa Teresa?

Request a room on a higher floor, away from the elevator and stairwell, to minimize hallway noise. Corner rooms often offer more natural light and layout variety.

Which rooms should I avoid at Hotel Charleston Santa Teresa?

Avoid rooms adjacent to the elevator, housekeeping closets, or stairwell doors, as these can be sources of foot traffic and mechanical noise. Also avoid ground-floor rooms near the lobby or bar area.

Is Hotel Charleston Santa Teresa noisy?

In older colonial-style buildings, thin walls and tile floors can amplify hallway sounds; bring earplugs if you are a light sleeper. Street-facing rooms may pick up traffic noise during the day.

Which rooms have the best views at Hotel Charleston Santa Teresa?

Ask for a room with an exterior window rather than an interior courtyard or light well – higher floors may offer glimpses of the city skyline or surrounding rooftops.

What are insider tips for staying at Hotel Charleston Santa Teresa?

1. Book directly with the hotel or call ahead to request a top-floor room away from the elevator – many 3-star hotels in Cartagena are converted colonial homes with limited soundproofing. 2. Consider requesting a room with a ceiling fan in addition to air conditioning, as fans can provide white noise and extra comfort in the humid climate.

What time is check-in at Hotel Charleston Santa Teresa?

Check-in at Hotel Charleston Santa Teresa is from 15:00. Check-out is by 11:00.

Does Hotel Charleston Santa Teresa have Wi-Fi?

Free fiber-optic Wi-Fi throughout (up to 30 Mbps). No login required—open network.

Is there a city or tourist tax at Hotel Charleston Santa Teresa?

Aplican impuestos de alojamiento y turismo: COP 6,000 per person per night (as of 2025).

Where can I eat cheaply near Hotel Charleston Santa Teresa?

Menu del día (set lunch with soup, main, drink, dessert) in a local eatery: about COP 15,000-22,000.

What is the cheapest way to get around from Hotel Charleston Santa Teresa?

Cheapest way: public bus (Transcaribe) for COP 2,100 per ride; from the airport (Rafael Núñez), take a shuttle bus (COP 8,000) or a shared taxi (colectivo) for about COP 15,000.

When is the best time to visit Cartagena?

January and February offer the driest, balmiest weather with temperatures around 28-30°C and low humidity, plus fewer crowds before Easter. March is also excellent for clear skies and vibrant city festivals.

️ Les meilleures attractions

Plaza de la Aduana Free

💡 Bring water and a hat as shade is limited.

Getsemani Neighborhood Free

💡 Explore Plaza de la Trinidad in the evening for live music and food stalls.

Walled City and Historic Center Free

💡 Visit early morning or late afternoon to avoid the heat and crowds.

Museo de la Inquisición

💡 Allocate about 1-2 hours; entrance fee is around $5 USD.

Castillo San Felipe de Barajas

💡 Go on a guided tour for fascinating historical insights; weekday mornings are less crowded.