Raffles Makkah Palace or Sheraton Makkah - Jabal Al Kaaba Hotel — which should you book?

Both are in Makkah. Raffles Makkah Palace is 5-star and Sheraton Makkah - Jabal Al Kaaba Hotel is 5-star. The right choice depends on what matters most to you — location, rooms, Wi-Fi, parking or value. This page compares them side by side, with a full pre-arrival briefing for each.

What's the difference between Raffles Makkah Palace and Sheraton Makkah - Jabal Al Kaaba Hotel?

We compare Raffles Makkah Palace and Sheraton Makkah - Jabal Al Kaaba Hotel on star rating, location, rooms to request, Wi-Fi, parking and overall value so you can decide quickly.

Hotel comparison · Makkah

Raffles Makkah Palace vs Sheraton Makkah - Jabal Al Kaaba Hotel

A side-by-side look at rooms, location, facilities and value — so you can book the right one with confidence.

★★★★★Raffles Makkah Palace

★★★★★Sheraton Makkah - Jabal Al Kaaba Hotel

Star rating

★★★★★

City

Makkah

Address

CR9G+V3 Mecca, Ibrahim Al Khalil Rd, Makkah, 24231

Makkah

Check-in / out

15:00 / 11:00

Best rooms

Request a room on floors 10-15 with a direct view of the Masjid al-Haram. These mid-to-upper floors reduce street-level noise while keeping the lift wait manageable. The higher you go above 15, the longer the lift journeys during peak prayer times.

Request a room on floors 20 to 35 facing the Haram (north side). These upper floors minimise street noise from Jabal Al Kaaba Road and offer direct views of the Masjid al-Haram courtyard.

Rooms to avoid

Avoid rooms on floors 1-4. They are closest to the lobby, check-in area, and the main entry off Ibrahim Al Khalil Rd, which carries heavy traffic noise. Low-floor rooms may also have less of a view and more foot traffic.

Avoid rooms on floors 1 to 5 below the hotel’s main lobby level; they face the internal service yard and parking drop-off, where delivery trucks and taxis idle. Also avoid rooms ending in 01–05 on any floor as they are above the main entrance canopy, where buses and cars queue.

Wi-Fi

Free Wi-Fi for all guests; speed suitable for video calls. No paid tier. Login via room number and surname.

Free basic Wi-Fi up to 2 Mbps; premium tier at 50 SAR/day for up to 20 Mbps; login requires room number and surname.

Parking

On-site valet parking: SAR 150 per night (subject to availability). Nearest public car park: King Abdulaziz Endowment Car Park (SAR 10–30/hour). No EV charging.

On-site valet parking 150 SAR per 24 hours; no self-park. Nearest public car park is ‘Al Hajlah Multi-storey’ at 20 SAR/hour, 400m walk. No EV charging on-site.

Best-value lunch nearby

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Raffles Makkah Palace briefing →

Sheraton Makkah - Jabal Al Kaaba Hotel briefing →

Both get a full TripSage briefing — best rooms to request, the 14-day forecast for your dates, dining, transport and budget tips. See all Makkah hotels →